At Bones88, we take the privacy of our members seriously. This Privacy Policy explains what personal data we collect, why we collect it, how it is used and stored, who it may be shared with, and what rights you have over your own information. We are committed to handling your data responsibly and in accordance with applicable data protection principles.
We collect only the personal information that is strictly necessary for account management, identity verification, payment processing, and regulatory compliance. We do not collect data for its own sake or beyond what our operational requirements demand.
Bones88 does not sell, rent, or trade your personal data to any third-party marketer, data broker, or commercial partner. Your information is used solely in connection with the services you have subscribed to on our platform.
All personal data held by Bones88 is stored on encrypted, access-controlled systems. Transmission of sensitive data — including payment details and identity documents — is protected by 256-bit SSL encryption throughout the transfer process.
You retain rights over your personal data at all times — including the right to access, correct, and in certain circumstances delete your information. Requests can be submitted to our support team and will be actioned within the timeframes set out in this policy.
We do not retain personal data indefinitely. Data is kept only for as long as it is necessary for the purposes for which it was collected, or as required by applicable regulatory and anti-money-laundering obligations.
We will always tell you what data we are collecting and why. We will not use your personal information for any purpose that was not disclosed to you at the time of collection, or that you have not subsequently consented to.
This Privacy Policy ("Policy") is published by Bones88 ("we", "us", "our") and applies to all individuals who access or use the Bones88 platform at bones88.cam, including registered members, visitors, and any other users of our services ("you", "User", "Data Subject").
Bones88 is an online entertainment platform offering sports betting, live casino, video slots, and related services primarily to users based in Malaysia. As part of delivering these services, we necessarily collect and process certain personal data. This Policy sets out the complete picture of that processing — what data we hold, why we hold it, how long we keep it, and what protections are in place.
By registering an account with Bones88, or by continuing to use the platform after this Policy has been communicated to you, you acknowledge that you have read and understood the contents of this Policy and consent to the processing of your personal data as described herein. If you do not agree with any aspect of this Policy, please discontinue use of the platform and contact us to request account closure.
The following terms carry specific meanings throughout this Privacy Policy:
Bones88 collects personal data through three primary channels: information you provide directly, information we generate through your use of the platform, and information obtained from trusted third-party sources. A full breakdown is set out below.
Information you provide directly:
Information generated through platform use:
Information from third-party sources:
We process personal data for the following specific purposes. Each purpose is matched to its corresponding legal basis in Section 5.
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Name, email, date of birth, contact details | Contract performance |
| Identity verification (KYC) | MyKad / passport, proof of address, selfie | Legal obligation |
| Processing deposits and withdrawals | Payment method details, transaction history | Contract performance |
| Anti-money-laundering and fraud prevention | Transaction data, device fingerprint, IP address | Legal obligation / Legitimate interest |
| Responsible gambling monitoring and tools | Betting history, session data, RG tool settings | Legal obligation / Legitimate interest |
| Customer support communications | Name, email, chat and email correspondence | Contract performance / Legitimate interest |
| Platform analytics and improvement | Usage data, click paths, session analytics | Legitimate interest |
| Personalised promotions and offers | Betting history, VIP tier, preferences | Consent |
| Legal and regulatory compliance | All categories as required by applicable law | Legal obligation |
Bones88 processes personal data only where a valid legal basis exists. The principal bases upon which we rely are as follows:
Bones88 does not sell your personal data. We do not share personal data with third parties for their own commercial marketing purposes. Personal data may be shared in the following limited and specific circumstances only:
All third parties with whom we share personal data are required to process it only for the specified purpose and in accordance with our instructions. We do not permit them to use your data for their own purposes.
Bones88 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable regulatory obligations. Our general retention standards are as follows:
When personal data is no longer required and the applicable retention period has elapsed, it will be securely deleted or irreversibly anonymised so that it can no longer be associated with you.
Bones88 implements a range of technical and organisational security measures commensurate with the nature and sensitivity of the personal data we hold. These measures include, but are not limited to:
While Bones88 takes all reasonable precautions to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your account credentials. If you suspect that your account has been compromised, please contact our support team immediately at [email protected].
Bones88 uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences, and understand how the platform is used. We deploy the following categories of cookies:
You can manage or delete cookies through your browser settings at any time. Note that disabling certain categories of cookies may affect the functionality of the Bones88 platform. For detailed cookie management instructions, refer to your browser's help documentation.
Subject to applicable data protection law, you have the following rights in respect of your personal data held by Bones88. You may exercise any of these rights by submitting a written request to [email protected]. We will respond within 30 days of receipt of a valid request.
You have the right to request a copy of all personal data we hold about you, along with information about how it is being used and with whom it has been shared.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
You may request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary, or where you withdraw consent. This right is subject to our legal retention obligations.
You may ask us to restrict the processing of your data in certain circumstances, such as while the accuracy of data is being contested or while a complaint is being investigated.
Where processing is based on your consent or on a contract, you have the right to receive your data in a structured, commonly used, machine-readable format to transfer to another service provider.
You have the right to object to processing carried out on the basis of legitimate interests, including profiling and direct marketing. We will cease such processing unless we can demonstrate compelling legitimate grounds.
Bones88 is strictly an adult platform. Our services are available only to individuals aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21.
Age verification is conducted as part of the registration process and is reinforced through our KYC procedures. Where Bones88 discovers or has reasonable grounds to believe that personal data has been submitted by a person under the age of 21, we will immediately:
Parents and guardians who believe a minor may have accessed Bones88 services should contact us immediately at [email protected] so that we can take appropriate action without delay.
Bones88 is a platform serving primarily Malaysian users. Some of our technology infrastructure, third-party service providers, and data processors may be located outside of Malaysia. Where personal data is transferred internationally, we ensure that appropriate safeguards are in place to protect your data at an equivalent level to that provided under applicable Malaysian data protection principles.
Such safeguards may include contractual clauses binding recipients of personal data to appropriate data protection standards, or selection of processors operating in jurisdictions with adequate data protection frameworks recognised as providing sufficient protection.
In all cases, transfers are limited to what is strictly necessary to deliver the services you have requested and are governed by written data processing agreements. We do not transfer personal data to countries or recipients that cannot offer appropriate protection.
Bones88 reserves the right to update or amend this Privacy Policy at any time. Changes of material significance — for example, changes that affect the purposes for which your data is processed, or changes to your rights — will be communicated to you via the email address registered on your account and / or through a prominent notice on the Bones88 platform prior to the change taking effect.
Minor or administrative changes may be made without individual notification, but the updated Policy will always be published on this page with a revised "Last Updated" date. Users are encouraged to review this page periodically to stay informed of how we handle your data.
Continued use of the Bones88 platform following notification of an amended Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the revised Policy, please contact us to close your account before the effective date of the change.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, wish to withdraw consent for any processing activity, or have a concern about how Bones88 handles your personal data, please contact us using the details below. All data-related requests and queries will be handled by our designated data protection point of contact.
For general platform questions and account support, our FAQ page covers the most commonly raised topics. For concerns specifically relating to our responsible gambling practices and self-exclusion tools, please visit our Responsible Gambling page. For the full terms governing your use of the platform, refer to our Terms & Conditions.
Now you understand exactly how we handle your personal data. Explore the Bones88 platform with confidence — your information is held securely and used only to deliver the service you signed up for.